imglobal.comInternational Health & Travel Medical Insurance - IMG

International Health & Travel Medical Insurance - IMG Contact Sorry, our systems are down. We regret to share that IMG’s administrative systems are currently down. We are working diligently to resolve this issue and apologize for this inconvenience. Members & Providers If you are an existing IMG member or a provider and require emergency assistance or have an urgent request, please contact: +1 (317) 655-4500 . Travel Medical Insurance Temporary coverage for medical expenses & emergency evacuations when traveling outside of your home country. Get covered During your Travels International Health Insurance Comprehensive coverage for expatriates and global citizens living or working internationally for more than one year. Stay covered internationally Travel Insurance Coverage for trip interruption and cancellation, lost baggage and travel delays. Protect your trip investment Interested in Purchasing a Plan? If you are interested in purchasing an IMG plan or are an IMG producer and require assistance, please contact: +1 (317) 655-9799 or +1 (317) 655-4693 © 2020 International Medical Group, Inc. All rights reserved. Legal | Privacy Policy Give us a call Members & Providers If you are an existing IMG member or a provider and require assistance, please contact +1 (317) 655-4500 . Sales Assistance & Producers If you are interested in purchasing an IMG plan or are an IMG producer and require assistance, please contact +1 (317) 655-9799 or +1 (317) 655-4693 . Get a quote If you are interested in purchasing an IMG plan, give us a call at +1 (317) 655-9799 or +1 (317) 655-4693 . Privacy Policy IMG Online Privacy Statement Effective Date: May 25, 2018 This statement (the “Privacy Policy”) applies to IMG websites, services, products and applications that collect data and display these terms, owned and operated by International Medical Group®, Inc. and its subsidiaries and affiliates, including, but not limited to, a la carte Healthcare, Ltd., Global Response Ltd., IMG Europe, Ltd., iTravel Insured, Inc. and AkesoCare Management, Inc. (collectively “IMG”, “IMG®”, “we”, “us”, or “our”). It does not apply to other IMG products and services that are not affected by the IMG Privacy Statement. At IMG, we are committed to earning your trust by respecting and protecting the privacy of the information you provide to us online. The following describes how IMG collects, uses, shares and secures the personal information you provide, as well as the human resources data of our employees. It also describes your choices regarding use, access and correction of your personal information. EU-U.S. & Swiss-U.S. Privacy Shield International Medical Group, Inc. and its subsidiaries and affiliates, including but not limited to iTravel Insured and Akeso Care Management, participate in and have certified their compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List. https://www.privacyshield.gov IMG is responsible for the processing of personal data it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. IMG complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions. With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, IMG is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. If you have an unresolved privacy or data use concerns that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request . Under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint , you may be entitled to invoke binding arbitration regarding your privacy concerns when other dispute resolution procedures have been exhausted. IMG has further committed to cooperate with the EU data protection authorities (DPAs) for EU employees, and the Swiss Federal Data Protection and Information Commissioner for Swiss employees, with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU or Switzerland, respectively, in the context of the employment relationship. General Data Protection Regulation (“GDPR”) IMG collects and uses your information as follows and for the following reasons. Unless stated otherwise, where and when GDPR applies to the following information, IMG is the data controller. If you are a citizen or resident of the European Union and you are visiting a website affiliated with an IMG entity, or you are an insured person through IMG, or an IMG entity administers a health plan that covers you, IMG may send your personal data to the United States for use and processing as necessary to serve you or to provide you with the best products, services and experiences possible. If this occurs, your personal information will be transferred subject to the EU-U.S. & Swiss-U.S. Privacy Shield Framework. Lawfulness of Processing If you are a citizen or resident of the European Union, for personal information we gather directly from you and for information we receive about you from third parties, if you are an insured, you have been asked, and do hereby, consent to process your personal information pursuant to Article 6(1)(a) of the GDPR. You may withdraw your consent at any time. If you are visiting our website and are not (or not yet) a customer or an insured, you have affirmatively agreed to allow us to process your information by accepting our cookie notice, which shall also qualify as consent under Article 6(1)(a). For insureds, customers and website visitors, we will: (i) process the personal information we collect from you or that we receive from third parties about you as necessary to further IMG’s legitimate interests, which shall not override any of your fundamental rights and freedoms; (ii) process such information in order to send you future marketing materials about products or services in which you may have interest; and (iii) for all other purposes set forth below. Time periods for storing personal information: If you are a person insured through IMG, a subsidiary, or one of its clients; or an IMG entity administers an insurance plan that covers you, IMG shall retain your personal information subject to its retention schedules, which are determined by the nature of the personal information, how IMG will use the information will be used to serve you, any regulatory controls and any applicable legal or tax considerations. We will retain the information collected about your interactions with our websites for up to one year, or until you request deletion or opt out. If you are a European citizen or resident that has visited an IMG website, and for whom IMG has gathered personal information as described below, you have a right to request access to and rectification or erasure of personal data or restriction of processing concerning the data subject and to object to processing as well as the right to data portability. You can exercise this right by contacting our Data Protection Officer. You also have a right to lodge a complaint with the applicable EU supervisory authority. Collecting Your Information IMG collects ...